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Hosterr
Enterprise

Websites for larger companies and institutions.

Several departments edit your website, and legal reads the contract before anyone signs it. We host and look after the site on written terms, with a developer who knows it and a review copy of each change before it goes live.

What we often hear

What usually goes wrong.

  • The agency that built the site has moved on to other clients, and every change now takes a ticket and three weeks.
  • Procurement sent a security questionnaire, and the current host answered it with a link to a sales page.
  • An update went out during your busiest hour, and nobody outside IT knew it was happening.
  • Five departments can edit the site, and nobody is sure who changed the page that went wrong.
What changes with Hosterr

What it looks like after.

  • Response times and uptime commitments are written into the contract and agreed before anything is signed.
  • Changes go to a private staging copy first, so marketing, legal and IT can sign off before the live site changes.
  • Updates run in windows we agree with you, away from the hours your customers are on the site.
  • Each editor has their own login and a role that fits their job, so a page's revisions show who changed it.
Why this fits

How we handle it.

A developer you can name

Ryan looks after the site himself and is the person you escalate to. For a bigger job he brings in vetted US-based developers he has worked with, and he stays on it.

Questionnaires answered straight

We fill in your security questionnaire honestly. Where we don't hold a certification you ask about, we say so and show you how the server, the backups and access are set up instead.

A server sized to the site

If the site needs it, it runs on a dedicated server sized to its traffic, and bandwidth and visits are not billed.

Launches at a set time

A new section or a redesign goes live at the exact time you pick, once it has been signed off on staging.

Can we send you our vendor questionnaire?

Yes. Send it with the site address, and Ryan will fill it in, look over how the site runs today and write back with what a Custom SLA would cover.

Plans

How much do you want us to do?

Organizations like yours usually go on a Custom SLA, with response times and the terms written into the contract. Smaller sites in the group can still use Managed.

Managed

$50 /mo

per site

You already have a site and you update it yourself. We look after everything underneath it.

What we take care of
  • Plugin, theme and WordPress updates snapshot saved first
  • Server, PHP and database updates planned and tested by us
  • Backups twice a day verified and kept off-site for 30 days
  • Security and monitoring scanning with a firewall and alerts
  • Same-day replies from the developer who does the work
  • Regular email updates what we did, in plain English
  • Free migration we move it for you
Get started

Changes to the site itself are quoted first at our standard $95/hr.

A new website included

Managed + Website

$99 /mo

per site, built and hosted by us

We build you a new website, then host it and keep it current. After that, send the requests, like text changes or new pages, and they get made.

Everything in Managed, plus
  • A new website, built for you up to 10 pages, designed and built when you join
  • 1 hour of developer time a month worth $95 at our standard rate
  • Site problems fixed out of that time no quote to approve first
  • Checks after updates we test your forms and checkout
  • A monthly review a look at speed and security
  • First in line your email gets picked up first
  • A design refresh after two years your existing pages, made current
Get started

12-month minimum, then month to month. Unused time carries over one month. Extra hours are quoted first at $95/hr.

Custom SLA

Quote

after we look at your sites and the terms you need

For agencies, larger organizations, and custom web apps and software that need more development, resources and attention.

Everything in Managed, plus
  • Set up for agencies white-label, every client site on one bill
  • Response times in the contract agreed before anything gets signed
  • Uptime commitments in writing with a named person to escalate to
  • A dedicated server, if you need one sized to your traffic
  • Update windows that suit you scheduled around your busy hours
  • Custom software and integrations web apps and tools built around how you work
  • A development team when you need one vetted US-based developers for bigger jobs
Get started

We agree on the terms with you first.

Add-ons for either plan

Common questions

What people ask us.

No. We're a small company and we don't hold those certifications. What we can give your security team is a plain description of how the server is set up, who has access and how backups work (twice a day, kept off-site for 30 days), along with honest answers to your questionnaire and the terms we'd sign. Some vendor reviews can work with that and some can't, and it's better for both of us to know early.

The response times and uptime commitments you need, written into the contract before anything is signed, and a named person to escalate to. Update windows are set around your busy hours, and the site gets a dedicated server if its traffic calls for one. Everything in Managed comes with it. Ryan quotes it after he has looked at the site and read the terms you need.

Yes. Each person gets their own login with a role that limits what they can change, so marketing can edit pages while only a few people can publish or change settings. Bigger changes are built on a staging copy and reviewed there first.

Yes. A new site or a redesign is quoted first, at $95 an hour or a fixed price, once we've seen what it has to do. It's built on a private staging copy, reviewed by whoever needs to sign off, and launched at a time you choose.
A note from Ryan

I read the terms first

With a bigger organization, I read the terms you need before I look at the server, because they decide how the site has to be set up. Then I ask who signs off on changes and how long that takes, so the update windows and the staging reviews fit the way you already work.

Ryan Lovett, founder of Hosterr
Ryan Lovett
Founder, Hosterr
Send me a message
Clients

A few of the businesses we host.

A few of the businesses whose websites and apps we look after.

ANPC
Go Auto
Congruity 360
500+ sites supported
Cortex Building Intelligence
Public Counsel
Animal Flow
The Pharmacist Choice
10+ years building & managing sites
Boston Carpentry
City Construction
Speak Local
My Allergy Experts
RYCO Inc
The Mobile Locker Co.
Optiline Enterprises
Pivotal Talent Search
Sara Ray
PRO+GRIP
World Academy
Southern New Hampshire Vertigo and Balance Center
UserGuard

What customers say.

Reviews from Trustpilot

A person could not find a better company for their internet needs. Customer service is number 1. Whenever we have an issue Ryan addresses the problem immediately no matter the time or day.
Cindy S.
Hosterr actually has a soul Hosterr is one of the few tech companies that I use that doesn't feel like it's trying to squeeze every last dollar out of you. It works well, easy to switch and the services are fair value for my. A great fit for my marketing agency digital environment
Adam C.
Great customer service! I have multiple websites hosted on Hosterr. Setup was seamless and super easy, customer service has always been fantastic and quick to respond. I've had 100% uptime with no issues. Would recommend Hosterr to anyone looking for a reliable webhost.
Nathan T.
I use Hosterr for multiple websites. I recommend them to anyone who needs hosting! I have never had an issue with downtime and my sites are blazing fast. Also their customer service is unmatched, leagues better than GoDaddy.
Adam S.

Tell us what you need.

Tell us what you're running and what's getting in the way. We'll write back the same day with a plan, and if Hosterr isn't the right fit, we'll say so.

Every message goes straight to Ryan.