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Government

Websites for local governments and public agencies.

Residents come to your site for the meeting agenda, the tax bill and the notice about the road that's closed, and the Justice Department's 2024 rule under ADA Title II names WCAG 2.1 AA as the standard those pages are held to. We build and host public sites, help them work toward that standard with fixes in the site itself, and put our terms in writing for your board and your attorney.

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Who we work with

Find your kind of business.

Don't see yours? We look after plenty of businesses that aren't listed. Tell us what you do.

What we often hear

What usually goes wrong.

  • The first Title II date is in April 2027, and nobody has gone through the site against WCAG 2.1 AA yet.
  • Years of agendas and minutes sit on the site as scanned PDFs that a screen reader can't read.
  • The clerk, the assessor and the library all post to the site through one shared login, so nobody knows who changed what.
  • Procurement asked the current vendor how the site is secured and backed up, and the answer was a sales sheet.
What changes with Hosterr

What it looks like after.

  • Accessibility problems are fixed in the site itself as we work toward WCAG 2.1 AA, and each piece of that work is quoted first.
  • Each department editor has their own login and role, so the clerk can post agendas without being able to change the police page.
  • Response times, uptime commitments and update windows are written into a Custom SLA your attorney can read before anyone signs.
  • Caching is planned ahead of election night or a storm, and bandwidth and visits aren't billed.
Why this fits

How we handle it.

A developer with a name

Ryan is the developer who works on your site and the person you escalate to. When a job needs more hands, he brings in vetted US-based developers he has worked with.

A review copy before launch

New pages and redesigns go up on a private staging copy first, so the department head, the manager and the board can sign off before residents see anything.

Straight answers for procurement

We fill in your security questionnaire honestly. If you ask for a certification we don't hold, we say so and show you how the server is set up, how backups work and who has access.

Accessibility fixed in the site

UserGuard's widget lets residents change text size and contrast, but a widget can't make a site meet WCAG 2.1 AA, so the fixes to headings, form labels and documents go into the site itself.

Has anyone checked your site against WCAG 2.1 AA?

Send us the address and we'll go through the home page, a form and a few of your PDFs, then write back with what we'd fix first and what that work would cost.

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Plans

How much do you want us to do?

Organizations like yours usually go on a Custom SLA, with response times and the terms written into the contract. Smaller sites in the group can still use Managed.

Managed

$50 /mo

per site

You already have a site and you update it yourself. We look after everything underneath it.

What we take care of
  • Plugin, theme and WordPress updates snapshot saved first
  • Server, PHP and database updates planned and tested by us
  • Backups twice a day verified and kept off-site for 30 days
  • Security and monitoring scanning with a firewall and alerts
  • Same-day replies from the developer who does the work
  • Regular email updates what we did, in plain English
  • Free migration we move it for you
Get started

Changes to the site itself are quoted first at our standard $95/hr.

A new website included

Managed + Website

$99 /mo

per site, built and hosted by us

We build you a new website, then host it and keep it current. After that, send the requests, like text changes or new pages, and they get made.

Everything in Managed, plus
  • A new website, built for you up to 10 pages, designed and built when you join
  • 1 hour of developer time a month worth $95 at our standard rate
  • Site problems fixed out of that time no quote to approve first
  • Checks after updates we test your forms and checkout
  • A monthly review a look at speed and security
  • First in line your email gets picked up first
  • A design refresh after two years your existing pages, made current
Get started

12-month minimum, then month to month. Unused time carries over one month. Extra hours are quoted first at $95/hr.

Custom SLA

Quote

after we look at your sites and the terms you need

For agencies, larger organizations, and custom web apps and software that need more development, resources and attention.

Everything in Managed, plus
  • Set up for agencies white-label, every client site on one bill
  • Response times in the contract agreed before anything gets signed
  • Uptime commitments in writing with a named person to escalate to
  • A dedicated server, if you need one sized to your traffic
  • Update windows that suit you scheduled around your busy hours
  • Custom software and integrations web apps and tools built around how you work
  • A development team when you need one vetted US-based developers for bigger jobs
Get started

We agree on the terms with you first.

Add-ons for either plan

Common questions

What people ask us.

In 2024 the Justice Department published a rule under Title II of the ADA that names WCAG 2.1 AA as the standard for state and local government websites. The dates were extended in 2026, so governments of 50,000 people or more now have until April 26, 2027, and smaller governments and all special districts have until April 26, 2028. We can review your site against WCAG 2.1 AA and fix what we find, with the work quoted first. Whether your organization meets the rule is a legal question for your attorney, and we don't certify compliance.

No. UserGuard, the tool we make, adds a widget residents can use to change text size, contrast and motion, and it's $10 a month per site. A widget can't write missing alt text, label a form field or repair a scanned PDF, so that work happens in the site and its documents.

No, and we won't claim them. If your procurement requires one, we aren't the right fit for that contract. What we can show you is how the server is set up, how backups run and where they're kept, who has access to what, and the written terms of a Custom SLA.

Most public bodies go on a Custom SLA, quoted after Ryan looks at the site and the terms you need, with response times and uptime commitments written into the contract. A small town or district with one simple site can use Managed at $50 a month per site. A new site or a redesign is quoted first at $95 an hour or a fixed price, so the board has a number in writing before it votes.
A note from Ryan

Questions a public body should ask

Public bodies ask me things a small business never does, like who can reach the server and what the contract says if the site goes down. I'd rather answer those plainly, including when the answer is that we don't hold a certification you asked about. On the site itself I start with the documents, since years of agendas and reports posted as scans are where accessibility work piles up.

Ryan Lovett, founder of Hosterr
Ryan Lovett
Founder, Hosterr
Send me a message
Clients

A few of the businesses we host.

A few of the businesses whose websites and apps we look after.

ANPC
Go Auto
Congruity 360
500+ sites supported
Cortex Building Intelligence
Public Counsel
Animal Flow
The Pharmacist Choice
10+ years building & managing sites
Boston Carpentry
City Construction
Speak Local
My Allergy Experts
RYCO Inc
The Mobile Locker Co.
Optiline Enterprises
Pivotal Talent Search
Sara Ray
PRO+GRIP
World Academy
Southern New Hampshire Vertigo and Balance Center
UserGuard

What customers say.

Reviews from Trustpilot

A person could not find a better company for their internet needs. Customer service is number 1. Whenever we have an issue Ryan addresses the problem immediately no matter the time or day.
Cindy S.
Hosterr actually has a soul Hosterr is one of the few tech companies that I use that doesn't feel like it's trying to squeeze every last dollar out of you. It works well, easy to switch and the services are fair value for my. A great fit for my marketing agency digital environment
Adam C.
Great customer service! I have multiple websites hosted on Hosterr. Setup was seamless and super easy, customer service has always been fantastic and quick to respond. I've had 100% uptime with no issues. Would recommend Hosterr to anyone looking for a reliable webhost.
Nathan T.
I use Hosterr for multiple websites. I recommend them to anyone who needs hosting! I have never had an issue with downtime and my sites are blazing fast. Also their customer service is unmatched, leagues better than GoDaddy.
Adam S.
Related audiences

Other businesses we host.

See everyone we serve →

Creators and public figures

Websites for people whose name is the brand.

Enterprise

Hosting on written terms for sites with many people behind them.

Franchises and multi-location

One website for the brand and a page for every location.

Tell us what you need.

Tell us what you're running and what's getting in the way. We'll write back the same day with a plan, and if Hosterr isn't the right fit, we'll say so.

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Every message goes straight to Ryan.