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Fire and EMS

Websites for fire departments and EMS.

People come to a fire department's site for a burn permit or the volunteer application, and after a big call, for news about what happened. We keep those links working, give the chief a way to post from a phone and set the site up so it doesn't depend on the one member who built it.

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What we look after

What a fire and EMS website has to do.

Send people to burn permits

In many places burn permits come from a state or town online system. We put the link where people look for it and check it when we update the site.

Recruit volunteers and staff

Volunteer and career applications go through a form on the site or a hiring site like GovernmentJobs. We build the recruiting page around it and test the form.

Post news after a big call

After a fire or a crash, residents look for an update. The chief or the public information officer can post from a phone, and the caching is planned so the page holds up when it gets shared.

Keep patient details off the site

EMS run reports and patient information belong in your records system. The website's forms ask for contact details only, and records requests go through the process your department already uses.

Show each station

Each station gets its own page with its address and coverage area, and the apparatus photos are sized so the pages load quickly on a phone.

Post safety notices as text

A burn ban or an evacuation notice posted as a picture can't be read by a screen reader. We post them as text and check the rest of the site against WCAG 2.1 AA.

What we often hear

What usually goes wrong.

  • The burn permit link goes to a page the state retired, and the station phone rings all spring.
  • The volunteer application stopped sending, and nobody knows how many people gave up on it.
  • A firefighter built the site on his own time, and he's the only one with the password.
  • A news post about a big fire got shared widely, and the site went down for the afternoon.
A note from Ryan

The site outlasting its builder

On a fire department site I check the burn permit link first, since that's what most people come for in the spring. Then I ask who keeps the site going. Often one member built it on their own time, and the department needs logins of its own so the site doesn't leave when that person does.

Ryan Lovett, founder of Hosterr
Ryan Lovett
Founder, Hosterr
Send me a message

Can someone get a burn permit from your site?

Send us the department's site and we'll try the burn permit link and the volunteer application from a phone, then write back with what we find.

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Plans

How much do you want us to do?

Organizations like yours usually go on a Custom SLA, with response times and the terms written into the contract. Smaller sites can still use Managed.

Managed

$50 /mo

per site

You already have a site and you update it yourself. We look after everything underneath it.

What we take care of
  • Plugin, theme and WordPress updates snapshot saved first
  • Server, PHP and database updates planned and tested by us
  • Backups twice a day verified and kept off-site for 30 days
  • Security and monitoring scanning with a firewall and alerts
  • Same-day replies from the developer who does the work
  • Regular email updates what we did, in plain English
  • Free migration we move it for you
Get started

Changes to the site itself are quoted first at our standard $95/hr.

A new website included

Managed + Website

$99 /mo

per site, built and hosted by us

We build you a new website, then host it and keep it current. After that, send the requests, like text changes or new pages, and they get made.

Everything in Managed, plus
  • A new website, built for you up to 10 pages, designed and built when you join
  • 1 hour of developer time a month worth $95 at our standard rate
  • Site problems fixed out of that time no quote to approve first
  • Checks after updates we test your forms and checkout
  • A monthly review a look at speed and security
  • First in line your email gets picked up first
  • A design refresh after two years your existing pages, made current
Get started

12-month minimum, then month to month. Unused time carries over one month. Extra hours are quoted first at $95/hr.

Custom SLA

Quote

after we look at your sites and the terms you need

For agencies, larger organizations, and custom web apps and software that need more development, resources and attention.

Everything in Managed, plus
  • Set up for agencies white-label, every client site on one bill
  • Response times in the contract agreed before anything gets signed
  • Uptime commitments in writing with a named person to escalate to
  • A dedicated server, if you need one sized to your traffic
  • Update windows that suit you scheduled around your busy hours
  • Custom software and integrations web apps and tools built around how you work
  • A development team when you need one vetted US-based developers for bigger jobs
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We agree on the terms with you first.

Add-ons for either plan

Common questions

What people ask us.

A municipal fire department or EMS service is part of its town or city, so it shares that government's date under the Justice Department's 2024 rule, which since the 2026 extension is April 26, 2027 for 50,000 people or more and April 26, 2028 for smaller ones. A fire district may count as a special district, with an April 26, 2028 date. A volunteer company organized as a private nonprofit may be treated differently, so ask your attorney. The standard named in the rule is WCAG 2.1 AA.

Yes. We can set up an application form on the site that goes to the people who handle recruiting, and we test it when we update the site. If you hire through GovernmentJobs or a similar site, we link to it instead.

Yes. The chief or the public information officer gets a login that can post news and turn on a notice banner from a phone. If a post is likely to draw a crowd, tell us and we'll look at the caching for it.

Yes. If the town or the district signs the contract, we put the terms in writing for its board and attorney, and the department still deals with Ryan directly about the site. A small department can be on Managed at $50 a month per site, and a larger one that wants response times in writing goes on a Custom SLA.
Clients

A few of the businesses we host.

A few of the businesses whose websites and apps we look after.

ANPC
Go Auto
Congruity 360
500+ sites supported
Cortex Building Intelligence
Public Counsel
Animal Flow
The Pharmacist Choice
10+ years building & managing sites
Boston Carpentry
City Construction
Speak Local
My Allergy Experts
RYCO Inc
The Mobile Locker Co.
Optiline Enterprises
Pivotal Talent Search
Sara Ray
PRO+GRIP
World Academy
Southern New Hampshire Vertigo and Balance Center
UserGuard

What customers say.

Reviews from Trustpilot

A person could not find a better company for their internet needs. Customer service is number 1. Whenever we have an issue Ryan addresses the problem immediately no matter the time or day.
Cindy S.
Hosterr actually has a soul Hosterr is one of the few tech companies that I use that doesn't feel like it's trying to squeeze every last dollar out of you. It works well, easy to switch and the services are fair value for my. A great fit for my marketing agency digital environment
Adam C.
Great customer service! I have multiple websites hosted on Hosterr. Setup was seamless and super easy, customer service has always been fantastic and quick to respond. I've had 100% uptime with no issues. Would recommend Hosterr to anyone looking for a reliable webhost.
Nathan T.
I use Hosterr for multiple websites. I recommend them to anyone who needs hosting! I have never had an issue with downtime and my sites are blazing fast. Also their customer service is unmatched, leagues better than GoDaddy.
Adam S.
Government

Others we look after.

Government

Websites for towns, counties, libraries and public districts.

Towns and cities

Meeting agendas, permits and notices residents need.

Counties

Departments, records and public notices.

Public libraries

Catalog links, events and room bookings.

Tell us what you need.

Tell us what you're running and what's getting in the way. We'll write back the same day with a plan, and if Hosterr isn't the right fit, we'll say so.

Get started See what we do

Every message goes straight to Ryan.