Accessibility Statement.

This statement covers our two sites: the marketing website at hosterr.com, and the customer control panel and sign-up at my.hosterr.com, including your account, Billing, the sign-up at my.hosterr.com/start and webmail.

Hosterr believes that every visitor and customer should be able to access the information, services, and support on these sites with as little friction as possible.

We aim to provide a website experience that is clear, consistent, keyboard-friendly, readable, and compatible with commonly used assistive technologies, including screen readers, screen magnifiers, voice control software, and alternative input devices.

Accessibility is an ongoing responsibility. As our sites change, we will continue reviewing, testing, and improving the experience for visitors with different needs, devices, browsers, and technologies.

Our target is the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, for both hosterr.com and my.hosterr.com. These guidelines help make web content more perceivable, operable, understandable, and robust for a wider range of users.

While we aim to meet that target, some areas of the sites may not always fully meet every guideline at all times. When we identify an issue, we make reasonable efforts to address it as part of our ongoing website maintenance.

• Clear page structure using headings, sections, and semantic markup where appropriate.
• Readable typography, spacing, and responsive layouts for different screen sizes.
• Color contrast choices intended to support readability.
• Keyboard-accessible navigation and interactive elements where possible.
• Visible focus styles for users navigating without a mouse.
• Descriptive link text and button labels where practical.
• Alternative text for informative images and decorative handling for non-essential imagery.
• Forms designed with labels, instructions, and error states where applicable.
• Ongoing review of content, templates, and interface components as the website evolves.

Although we work to keep the sites accessible, there may be occasional limitations, bugs, browser-specific rendering issues, third-party tools, or older content that does not perform as expected for every visitor.

Some accessibility issues may only appear under specific combinations of device, browser, operating system, zoom level, or assistive technology. Feedback from visitors is an important part of helping us find and fix those issues.

These sites may include or link to third-party tools, platforms, embeds, or websites that are not fully controlled by Hosterr. For example, the card form on the payment step in my.hosterr.com is provided by Stripe. While we try to choose reliable services, we cannot guarantee the accessibility of third-party content or experiences.

If a third-party feature creates an accessibility barrier while you are using our sites, please let us know so we can review the issue and look for a reasonable alternative or improvement.

If you experience difficulty using any part of hosterr.com or my.hosterr.com, or if you notice an accessibility issue, we want to hear from you.

Please email us at ryan@hosterr.com, call (207) 949-5558, or use the website contact form. When possible, include the page URL, a brief description of the issue, the device and browser you were using, and any assistive technology involved.

We review accessibility feedback and make reasonable efforts to respond, investigate, and address confirmed issues in a timely manner.

If an accessibility issue prevents you from accessing information, requesting help, signing up, or using a service on our sites, please email us or call (207) 949-5558 and we will make reasonable efforts to provide the information or support through an alternative method.