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Towns and cities

Websites for towns and cities.

Residents come to the town site to pay a tax bill, check the transfer station hours and find out what's on the next board agenda, and most of them are on a phone. We can build the town a new site or take over the one you have, and each department gets its own login so the clerk isn't the only one who can post.

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What we look after

What a town website has to do.

Post agendas and minutes

Boards and committees post agendas ahead of each meeting. If you use agenda software like CivicClerk or iCompass, we embed it, and if the clerk posts by hand, we set up a page that takes a minute to update.

Send payments to the right place

Tax bills, excise and dog licenses are paid through a payment service like Invoice Cloud or Paymentus. We link or embed it, and the card details stay with that service.

Give each department a login

The clerk, the code office and recreation each get an editor login with their own role, so a change to one page doesn't wait on one person's password.

Get a parking ban up fast

A parking ban or a road closure has to reach residents the same morning. Staff can turn on a notice from a phone, and it shows at the top of every page.

Hold up on election night

Results night brings more visitors than any other evening of the year. We plan the caching for it ahead of time, and bandwidth and visits are never billed.

Make every agenda readable

An agenda posted as a scan means nothing to a resident using a screen reader. We check templates, forms and documents against WCAG 2.1 AA and fix what we find, quoted first.

What we often hear

What usually goes wrong.

  • The agenda went up as a scanned PDF, and a resident who uses a screen reader had to call the office to ask what was on it.
  • The permit fees on the website are from before the council changed them.
  • Every department sends its changes to the one person in the clerk's office who knows the login.
  • The site slowed to a crawl on election night, right when people were checking results.
A note from Ryan

The errands residents come for

The first thing I do on a town site is try to pay a tax bill and find the next select board meeting from my phone. Those are the two errands most residents come for. If either one takes more than a couple of taps, that's where I'd start.

Ryan Lovett, founder of Hosterr
Ryan Lovett
Founder, Hosterr
Send me a message

Can residents find this month's agenda?

Send us the town's site and we'll look for the next meeting the way a resident would, on a phone, and check the agenda file against WCAG 2.1 AA.

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Plans

How much do you want us to do?

Organizations like yours usually go on a Custom SLA, with response times and the terms written into the contract. Smaller sites can still use Managed.

Managed

$50 /mo

per site

You already have a site and you update it yourself. We look after everything underneath it.

What we take care of
  • Plugin, theme and WordPress updates snapshot saved first
  • Server, PHP and database updates planned and tested by us
  • Backups twice a day verified and kept off-site for 30 days
  • Security and monitoring scanning with a firewall and alerts
  • Same-day replies from the developer who does the work
  • Regular email updates what we did, in plain English
  • Free migration we move it for you
Get started

Changes to the site itself are quoted first at our standard $95/hr.

A new website included

Managed + Website

$99 /mo

per site, built and hosted by us

We build you a new website, then host it and keep it current. After that, send the requests, like text changes or new pages, and they get made.

Everything in Managed, plus
  • A new website, built for you up to 10 pages, designed and built when you join
  • 1 hour of developer time a month worth $95 at our standard rate
  • Site problems fixed out of that time no quote to approve first
  • Checks after updates we test your forms and checkout
  • A monthly review a look at speed and security
  • First in line your email gets picked up first
  • A design refresh after two years your existing pages, made current
Get started

12-month minimum, then month to month. Unused time carries over one month. Extra hours are quoted first at $95/hr.

Custom SLA

Quote

after we look at your sites and the terms you need

For agencies, larger organizations, and custom web apps and software that need more development, resources and attention.

Everything in Managed, plus
  • Set up for agencies white-label, every client site on one bill
  • Response times in the contract agreed before anything gets signed
  • Uptime commitments in writing with a named person to escalate to
  • A dedicated server, if you need one sized to your traffic
  • Update windows that suit you scheduled around your busy hours
  • Custom software and integrations web apps and tools built around how you work
  • A development team when you need one vetted US-based developers for bigger jobs
Get started

We agree on the terms with you first.

Add-ons for either plan

Common questions

What people ask us.

The Justice Department's 2024 rule under ADA Title II covers state and local government websites and names WCAG 2.1 AA as the standard. The dates were extended in 2026, so cities and towns of 50,000 people or more have until April 26, 2027, and smaller towns have until April 26, 2028. Your town attorney can tell you how it applies to you, and we can help the site work toward that standard.

Yes. If agendas and minutes come from software like CivicClerk, iCompass or Legistar, we embed it or link to it and check it each time we update the site. If the clerk posts PDFs, we can help turn the agendas into accessible pages or properly tagged files.

Yes. The new site is built on a private staging copy, and the board, the manager and the department heads can click through it and send changes. We launch it at the exact time you choose, for example the morning after the board approves it.

Not always. A small town with one site can be on Managed at $50 a month, which covers updates, backups twice a day and monitoring. If you want response times and uptime commitments written into the contract, that's a Custom SLA, quoted after Ryan looks at the site.
Clients

A few of the businesses we host.

A few of the businesses whose websites and apps we look after.

ANPC
Go Auto
Congruity 360
500+ sites supported
Cortex Building Intelligence
Public Counsel
Animal Flow
The Pharmacist Choice
10+ years building & managing sites
Boston Carpentry
City Construction
Speak Local
My Allergy Experts
RYCO Inc
The Mobile Locker Co.
Optiline Enterprises
Pivotal Talent Search
Sara Ray
PRO+GRIP
World Academy
Southern New Hampshire Vertigo and Balance Center
UserGuard

What customers say.

Reviews from Trustpilot

A person could not find a better company for their internet needs. Customer service is number 1. Whenever we have an issue Ryan addresses the problem immediately no matter the time or day.
Cindy S.
Hosterr actually has a soul Hosterr is one of the few tech companies that I use that doesn't feel like it's trying to squeeze every last dollar out of you. It works well, easy to switch and the services are fair value for my. A great fit for my marketing agency digital environment
Adam C.
Great customer service! I have multiple websites hosted on Hosterr. Setup was seamless and super easy, customer service has always been fantastic and quick to respond. I've had 100% uptime with no issues. Would recommend Hosterr to anyone looking for a reliable webhost.
Nathan T.
I use Hosterr for multiple websites. I recommend them to anyone who needs hosting! I have never had an issue with downtime and my sites are blazing fast. Also their customer service is unmatched, leagues better than GoDaddy.
Adam S.
Government

Others we look after.

Government

Websites for towns, counties, libraries and public districts.

Counties

Departments, records and public notices.

Public libraries

Catalog links, events and room bookings.

Public school districts

Closings, calendars and a page for every school.

Tell us what you need.

Tell us what you're running and what's getting in the way. We'll write back the same day with a plan, and if Hosterr isn't the right fit, we'll say so.

Get started See what we do

Every message goes straight to Ryan.