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Banks and credit unions

Websites for banks and credit unions.

Members and customers come to your website to log in, check a rate or find a branch, and a wrong rate or a broken login link turns into calls to the branch. We host and look after the site on written terms, post rate changes the day they're approved, and keep account details on your online banking platform.

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What we look after

What a bank or credit union website has to do.

Post rates on time

Rates change when they are approved, and they appear on more pages than anyone remembers. Send us the new table and the date, and we publish it on every one of them.

Point to the real login

The online banking login is the most used link on the site. We keep it pointed at your platform and test it whenever the site changes.

Keep account details off the site

Account numbers and Social Security numbers belong in online banking and your loan system. The website's own forms ask for contact details and link to those systems for the rest.

Find a branch or ATM

Each branch gets a page with lobby and drive-up hours and the services it offers. Holiday closings go up ahead of time.

Carry the disclosures

The equal housing and deposit insurance notices and the notice for third-party links go where your compliance team wants them. We place the wording they give us.

Send loan applications to the right place

Applications run through your loan origination system or online banking. We link each loan page to the right application and check the links when products change.

What we often hear

What usually goes wrong.

  • The rate on the homepage didn't match the one on the auto loan page for a week.
  • Someone at a branch noticed the online banking link still went to the old platform after a conversion.
  • The vendor review asked the web company for a security document, and the web company stopped answering email.
  • A member filled out the website contact form with their account number and Social Security number.
A note from Ryan

Rates and the login link

The two things I check first on a bank or credit union site are the rate tables and the online banking link. Rates get copied onto several pages, and it's easy for one copy to fall behind. The login link matters more than anything else on the site, so I test it on every page and on a phone as well as a laptop.

Ryan Lovett, founder of Hosterr
Ryan Lovett
Founder, Hosterr
Send me a message

Is your vendor review asking about the website?

Send us the questionnaire and the site address. Ryan will answer it plainly, including what we don't have, and tell you how we'd look after the site.

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Plans

How much do you want us to do?

Organizations like yours usually go on a Custom SLA, with response times and the terms written into the contract. Smaller sites can still use Managed.

Managed

$50 /mo

per site

You already have a site and you update it yourself. We look after everything underneath it.

What we take care of
  • Plugin, theme and WordPress updates snapshot saved first
  • Server, PHP and database updates planned and tested by us
  • Backups twice a day verified and kept off-site for 30 days
  • Security and monitoring scanning with a firewall and alerts
  • Same-day replies from the developer who does the work
  • Regular email updates what we did, in plain English
  • Free migration we move it for you
Get started

Changes to the site itself are quoted first at our standard $95/hr.

A new website included

Managed + Website

$99 /mo

per site, built and hosted by us

We build you a new website, then host it and keep it current. After that, send the requests, like text changes or new pages, and they get made.

Everything in Managed, plus
  • A new website, built for you up to 10 pages, designed and built when you join
  • 1 hour of developer time a month worth $95 at our standard rate
  • Site problems fixed out of that time no quote to approve first
  • Checks after updates we test your forms and checkout
  • A monthly review a look at speed and security
  • First in line your email gets picked up first
  • A design refresh after two years your existing pages, made current
Get started

12-month minimum, then month to month. Unused time carries over one month. Extra hours are quoted first at $95/hr.

Custom SLA

Quote

after we look at your sites and the terms you need

For agencies, larger organizations, and custom web apps and software that need more development, resources and attention.

Everything in Managed, plus
  • Set up for agencies white-label, every client site on one bill
  • Response times in the contract agreed before anything gets signed
  • Uptime commitments in writing with a named person to escalate to
  • A dedicated server, if you need one sized to your traffic
  • Update windows that suit you scheduled around your busy hours
  • Custom software and integrations web apps and tools built around how you work
  • A development team when you need one vetted US-based developers for bigger jobs
Get started

We agree on the terms with you first.

Add-ons for either plan

Common questions

What people ask us.

Yes, and we answer it honestly. Where a question asks for SOC 2 or another certification, the answer is no, and next to it we describe what we do have: how the server is secured, who can log in, how backups are made and kept off-site for 30 days, and the terms we'd put in the contract. If your policy requires a SOC report from every vendor, we'll say so early so nobody's time is wasted.

We don't touch the conversion itself. Our part is the website: we list every link to online banking, bill pay and the mobile apps, change them all on cutover day, and test each one that morning.

They start on the website and finish in your loan or account opening system, which is built to handle their personal and financial details. We keep the website's forms to names and contact details, so nothing sensitive sits in its database or backups.

Your compliance team. We place the notices and disclosure text they approve, update every page when the wording changes, and keep earlier versions in backups for 30 days. We don't review copy for compliance.
Clients

A few of the businesses we host.

A few of the businesses whose websites and apps we look after.

ANPC
Go Auto
Congruity 360
500+ sites supported
Cortex Building Intelligence
Public Counsel
Animal Flow
The Pharmacist Choice
10+ years building & managing sites
Boston Carpentry
City Construction
Speak Local
My Allergy Experts
RYCO Inc
The Mobile Locker Co.
Optiline Enterprises
Pivotal Talent Search
Sara Ray
PRO+GRIP
World Academy
Southern New Hampshire Vertigo and Balance Center
UserGuard

What customers say.

Reviews from Trustpilot

A person could not find a better company for their internet needs. Customer service is number 1. Whenever we have an issue Ryan addresses the problem immediately no matter the time or day.
Cindy S.
Hosterr actually has a soul Hosterr is one of the few tech companies that I use that doesn't feel like it's trying to squeeze every last dollar out of you. It works well, easy to switch and the services are fair value for my. A great fit for my marketing agency digital environment
Adam C.
Great customer service! I have multiple websites hosted on Hosterr. Setup was seamless and super easy, customer service has always been fantastic and quick to respond. I've had 100% uptime with no issues. Would recommend Hosterr to anyone looking for a reliable webhost.
Nathan T.
I use Hosterr for multiple websites. I recommend them to anyone who needs hosting! I have never had an issue with downtime and my sites are blazing fast. Also their customer service is unmatched, leagues better than GoDaddy.
Adam S.
Enterprise

Others we look after.

Enterprise

Hosting on written terms for sites with many people behind them.

Telecom and internet providers

Coverage maps, plan pages and outage traffic.

Insurance carriers

Agent finders, claims pages and quote flows.

Utilities and energy

Outage pages, rate filings and storm-day traffic.

Tell us what you need.

Tell us what you're running and what's getting in the way. We'll write back the same day with a plan, and if Hosterr isn't the right fit, we'll say so.

Get started See what we do

Every message goes straight to Ryan.