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Subscription stores

Websites for subscription stores.

Most of your revenue renews on its own each month, so a renewal that fails or an account page that won't load costs you money before anyone sees it. If you have a store, we take it over and look after the renewals through every update, and if you need one built, we quote it first.

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What we look after

What a subscription store has to do.

Renew on time

WooCommerce Subscriptions runs renewals on a schedule with Stripe or PayPal. We check that the scheduled tasks behind it are running, since renewals stop when they don't.

Update without breaking billing

A WooCommerce or payment plugin update can stop renewals. We take a snapshot first and roll back if billing breaks.

Let customers manage their plan

Customers pause, skip or change their order from the account page. Those pages are never cached, so each customer sees their own plan.

Reach customers when a card fails

When a card fails, the customer needs the email asking them to update it. We set up your domain's mail records so it reaches them.

Handle renewal day

If most of your subscriptions renew on the same day, the server needs room for that run and for shoppers at the same time. We size it for both.

Back up every subscription

Twice a day we back up the store with its subscriptions, and the copies are kept off-site for 30 days.

What we often hear

What usually goes wrong.

  • A plugin update stopped renewals for three days, and we only noticed when revenue dipped.
  • Customers say they never got the email asking them to update their card.
  • The account page is slow, so people email us to cancel instead of pausing.
  • Nobody is sure the backups include the newest subscriptions.
A note from Ryan

Revenue that renews on its own

With a subscription store, I look at the scheduled tasks before anything else, because that's where renewals come from and they can stop without any error on the screen. I also send myself a failed-card email to see whether it lands in the inbox. A store can lose a month of renewals to either problem before the owner spots it in the revenue.

Ryan Lovett, founder of Hosterr
Ryan Lovett
Founder, Hosterr
Send me a message

Are renewals going through every month?

Send us the store and we'll look at your renewal setup, the account pages and the emails customers get when a card fails.

Get started
Plans

How much do you want us to do?

Every plan comes with the same developer and a free migration. Managed is month to month, and Managed + Website has a 12-month minimum because the new website is part of it.

Managed

$50 /mo

per site

You already have a site and you update it yourself. We look after everything underneath it.

What we take care of
  • Plugin, theme and WordPress updates snapshot saved first
  • Server, PHP and database updates planned and tested by us
  • Backups twice a day verified and kept off-site for 30 days
  • Security and monitoring scanning with a firewall and alerts
  • Same-day replies from the developer who does the work
  • Regular email updates what we did, in plain English
  • Free migration we move it for you
Get started

Changes to the site itself are quoted first at our standard $95/hr.

A new website included

Managed + Website

$99 /mo

per site, built and hosted by us

We build you a new website, then host it and keep it current. After that, send the requests, like text changes or new pages, and they get made.

Everything in Managed, plus
  • A new website, built for you up to 10 pages, designed and built when you join
  • 1 hour of developer time a month worth $95 at our standard rate
  • Site problems fixed out of that time no quote to approve first
  • Checks after updates we test your forms and checkout
  • A monthly review a look at speed and security
  • First in line your email gets picked up first
  • A design refresh after two years your existing pages, made current
Get started

12-month minimum, then month to month. Unused time carries over one month. Extra hours are quoted first at $95/hr.

Custom SLA

Quote

after we look at your sites and the terms you need

For agencies, larger organizations, and custom web apps and software that need more development, resources and attention.

Everything in Managed, plus
  • Set up for agencies white-label, every client site on one bill
  • Response times in the contract agreed before anything gets signed
  • Uptime commitments in writing with a named person to escalate to
  • A dedicated server, if you need one sized to your traffic
  • Update windows that suit you scheduled around your busy hours
  • Custom software and integrations web apps and tools built around how you work
  • A development team when you need one vetted US-based developers for bigger jobs
Get started

We agree on the terms with you first.

Add-ons for either plan

Common questions

What people ask us.

If the store is small and steady, Managed at $50 a month covers it. A large subscriber list or a heavy renewal day calls for a bigger server, and we'd put you on a custom plan sized to the store.

We can, and we'd quote it first. Plans, renewals and customer accounts take more building than the 10-page site in Managed + Website, so you'd get a price, hourly at $95 or fixed, before any work starts.

Before every update we save a snapshot, and if renewals or checkout stop working, we roll back. Then we find out what broke and fix it before trying the update again.

Yes. The move is free, and we plan it around your renewal schedule so the switch happens between runs. We check that scheduled renewals are working on the new server before we call it done.
Clients

A few of the businesses we host.

A few of the businesses whose websites and apps we look after.

ANPC
Go Auto
Congruity 360
500+ sites supported
Cortex Building Intelligence
Public Counsel
Animal Flow
The Pharmacist Choice
10+ years building & managing sites
Boston Carpentry
City Construction
Speak Local
My Allergy Experts
RYCO Inc
The Mobile Locker Co.
Optiline Enterprises
Pivotal Talent Search
Sara Ray
PRO+GRIP
World Academy
Southern New Hampshire Vertigo and Balance Center
UserGuard

What customers say.

Reviews from Trustpilot

A person could not find a better company for their internet needs. Customer service is number 1. Whenever we have an issue Ryan addresses the problem immediately no matter the time or day.
Cindy S.
Hosterr actually has a soul Hosterr is one of the few tech companies that I use that doesn't feel like it's trying to squeeze every last dollar out of you. It works well, easy to switch and the services are fair value for my. A great fit for my marketing agency digital environment
Adam C.
Great customer service! I have multiple websites hosted on Hosterr. Setup was seamless and super easy, customer service has always been fantastic and quick to respond. I've had 100% uptime with no issues. Would recommend Hosterr to anyone looking for a reliable webhost.
Nathan T.
I use Hosterr for multiple websites. I recommend them to anyone who needs hosting! I have never had an issue with downtime and my sites are blazing fast. Also their customer service is unmatched, leagues better than GoDaddy.
Adam S.
Ecommerce

Others we look after.

Ecommerce

WooCommerce hosting for stores where checkout has to work.

Wholesale and B2B stores

Stores with customer pricing and large orders.

Makers and craft brands

Small brands selling what they make.

Tell us what you need.

Tell us what you're running and what's getting in the way. We'll write back the same day with a plan, and if Hosterr isn't the right fit, we'll say so.

Get started See what we do

Every message goes straight to Ryan.