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Makers and craft brands

Websites for makers and craft brands.

Customers find you at a market or on Instagram and come to the site to look at the work closely before they buy. We can take over the store you have or quote you a new one, and we'll get the photos loading fast on a phone.

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What we look after

What a maker website has to do.

Show the work up close

Close-up photos are how people judge handmade work online. We size them so they look sharp and still load on a phone.

Sell from your own store

A WooCommerce store on your own domain means you're not paying marketplace fees on every sale. We look after it and roll back any update that breaks checkout.

Handle a new collection

A new collection or a mention online brings a rush. Product pages come from a cache so they stay quick, and the cart and checkout are built fresh for each shopper.

Send order emails that arrive

The shipping email is how a customer knows their piece is on the way. We set up your domain's mail records so it reaches them.

Track one-of-a-kind pieces

Handmade stock is often a single piece. We set up inventory so it shows as sold the moment someone buys it.

Tell the story

An about page with your studio and process turns plenty of visitors into buyers. We help you write it and set it up.

What we often hear

What usually goes wrong.

  • Etsy fees take a bigger cut every year, but setting up our own store felt like too much.
  • A new collection brought a rush, and the site slowed down right when people were buying.
  • Order confirmations land in spam, and customers message us asking if their order went through.
  • Our product photos are huge, and the shop takes forever to open on a phone.
A note from Ryan

The photos do the selling

When a maker sends me their store, I open it on my phone over a slow connection and scroll a product page. If the photos take a while, I fix that before anything else, since the photos are what sell the piece. When you have a new collection coming, tell me the date and I'll check the store has room for the rush.

Ryan Lovett, founder of Hosterr
Ryan Lovett
Founder, Hosterr
Send me a message

Thinking about a store of your own?

Send us your shop and your site, and we'll tell you what a store of your own would take and what it would cost to look after.

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Plans

How much do you want us to do?

Every plan comes with the same developer and a free migration. Managed is month to month, and Managed + Website has a 12-month minimum because the new website is part of it.

Managed

$50 /mo

per site

You already have a site and you update it yourself. We look after everything underneath it.

What we take care of
  • Plugin, theme and WordPress updates snapshot saved first
  • Server, PHP and database updates planned and tested by us
  • Backups twice a day verified and kept off-site for 30 days
  • Security and monitoring scanning with a firewall and alerts
  • Same-day replies from the developer who does the work
  • Regular email updates what we did, in plain English
  • Free migration we move it for you
Get started

Changes to the site itself are quoted first at our standard $95/hr.

A new website included

Managed + Website

$99 /mo

per site, built and hosted by us

We build you a new website, then host it and keep it current. After that, send the requests, like text changes or new pages, and they get made.

Everything in Managed, plus
  • A new website, built for you up to 10 pages, designed and built when you join
  • 1 hour of developer time a month worth $95 at our standard rate
  • Site problems fixed out of that time no quote to approve first
  • Checks after updates we test your forms and checkout
  • A monthly review a look at speed and security
  • First in line your email gets picked up first
  • A design refresh after two years your existing pages, made current
Get started

12-month minimum, then month to month. Unused time carries over one month. Extra hours are quoted first at $95/hr.

Custom SLA

Quote

after we look at your sites and the terms you need

For agencies, larger organizations, and custom web apps and software that need more development, resources and attention.

Everything in Managed, plus
  • Set up for agencies white-label, every client site on one bill
  • Response times in the contract agreed before anything gets signed
  • Uptime commitments in writing with a named person to escalate to
  • A dedicated server, if you need one sized to your traffic
  • Update windows that suit you scheduled around your busy hours
  • Custom software and integrations web apps and tools built around how you work
  • A development team when you need one vetted US-based developers for bigger jobs
Get started

We agree on the terms with you first.

Add-ons for either plan

Common questions

What people ask us.

Yes, and a small shop doesn't have to be a big project. A store is more than the site that comes with Managed + Website, so we'd scope yours and quote it first, at $95 an hour or a fixed price.

Yes. Plenty of makers keep Etsy for the people who find them there and send everyone else to their own store. We link the two, and if you use a tool to sync listings between them, we look after that as well.

A small store with steady sales fits Managed at $50 a month, which covers updates, twice-daily backups and security. If a new collection brings big rushes, we'd move the store to a custom plan sized to it.

Yes, and the move is free. We copy the store, test checkout on the new server, and switch over at a quiet time so you don't miss orders.
Clients

A few of the businesses we host.

A few of the businesses whose websites and apps we look after.

ANPC
Go Auto
Congruity 360
500+ sites supported
Cortex Building Intelligence
Public Counsel
Animal Flow
The Pharmacist Choice
10+ years building & managing sites
Boston Carpentry
City Construction
Speak Local
My Allergy Experts
RYCO Inc
The Mobile Locker Co.
Optiline Enterprises
Pivotal Talent Search
Sara Ray
PRO+GRIP
World Academy
Southern New Hampshire Vertigo and Balance Center
UserGuard

What customers say.

Reviews from Trustpilot

A person could not find a better company for their internet needs. Customer service is number 1. Whenever we have an issue Ryan addresses the problem immediately no matter the time or day.
Cindy S.
Hosterr actually has a soul Hosterr is one of the few tech companies that I use that doesn't feel like it's trying to squeeze every last dollar out of you. It works well, easy to switch and the services are fair value for my. A great fit for my marketing agency digital environment
Adam C.
Great customer service! I have multiple websites hosted on Hosterr. Setup was seamless and super easy, customer service has always been fantastic and quick to respond. I've had 100% uptime with no issues. Would recommend Hosterr to anyone looking for a reliable webhost.
Nathan T.
I use Hosterr for multiple websites. I recommend them to anyone who needs hosting! I have never had an issue with downtime and my sites are blazing fast. Also their customer service is unmatched, leagues better than GoDaddy.
Adam S.
Ecommerce

Others we look after.

Ecommerce

WooCommerce hosting for stores where checkout has to work.

Subscription stores

Stores where most revenue renews every month.

Wholesale and B2B stores

Stores with customer pricing and large orders.

Tell us what you need.

Tell us what you're running and what's getting in the way. We'll write back the same day with a plan, and if Hosterr isn't the right fit, we'll say so.

Get started See what we do

Every message goes straight to Ryan.