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Online communities

Websites for online communities.

Members log in every day to read and reply, so the pages they see are built fresh for them instead of coming from a cache. We can take over your community or quote a new one, and we tune the server for BuddyBoss, BuddyPress or bbPress.

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What we look after

What a community site has to do.

Stay fast for members

Feeds and threads are built for the member reading them, which puts the load on the server and the database. We tune both for that.

Send notifications that arrive

Reply notices and digests bring members back. We set up your domain's mail records so they reach inboxes instead of spam.

Cut down the spam

Open signups attract spam accounts. We add signup checks and a firewall so your moderators see far fewer of them.

Handle the uploads

Members upload photos and files every day, and the uploads folder grows. We compress images and watch the disk so it doesn't fill up.

Keep private groups private

Private groups and member-only boards should need a login and stay out of search results. We check both after every update.

Back up every post

Posts and member accounts are in the twice-daily backups, which are kept off-site for 30 days.

What we often hear

What usually goes wrong.

  • The activity feed takes several seconds to load, and members complain the site is slow.
  • Reply notifications stopped arriving, and conversations went quiet.
  • Spam signups outnumber real ones, and moderators spend their evenings deleting them.
  • A plugin update broke posting, and there was no easy way to undo it.
A note from Ryan

Why members stop coming back

On a community site I log in as a regular member and open the activity feed, because that page is slower than anything a visitor sees. Then I look at what the feed is waiting on, which turns out to be a slow query or a plugin more often than the server itself. I also post a test reply and check that the notification email arrives.

Ryan Lovett, founder of Hosterr
Ryan Lovett
Founder, Hosterr
Send me a message

Is the community slowing down as it grows?

Tell us how many members are active on a busy day and we'll look at what's slowing pages down for logged-in members.

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Plans

How much do you want us to do?

Every plan comes with the same developer and a free migration. Managed is month to month, and Managed + Website has a 12-month minimum because the new website is part of it.

Managed

$50 /mo

per site

You already have a site and you update it yourself. We look after everything underneath it.

What we take care of
  • Plugin, theme and WordPress updates snapshot saved first
  • Server, PHP and database updates planned and tested by us
  • Backups twice a day verified and kept off-site for 30 days
  • Security and monitoring scanning with a firewall and alerts
  • Same-day replies from the developer who does the work
  • Regular email updates what we did, in plain English
  • Free migration we move it for you
Get started

Changes to the site itself are quoted first at our standard $95/hr.

A new website included

Managed + Website

$99 /mo

per site, built and hosted by us

We build you a new website, then host it and keep it current. After that, send the requests, like text changes or new pages, and they get made.

Everything in Managed, plus
  • A new website, built for you up to 10 pages, designed and built when you join
  • 1 hour of developer time a month worth $95 at our standard rate
  • Site problems fixed out of that time no quote to approve first
  • Checks after updates we test your forms and checkout
  • A monthly review a look at speed and security
  • First in line your email gets picked up first
  • A design refresh after two years your existing pages, made current
Get started

12-month minimum, then month to month. Unused time carries over one month. Extra hours are quoted first at $95/hr.

Custom SLA

Quote

after we look at your sites and the terms you need

For agencies, larger organizations, and custom web apps and software that need more development, resources and attention.

Everything in Managed, plus
  • Set up for agencies white-label, every client site on one bill
  • Response times in the contract agreed before anything gets signed
  • Uptime commitments in writing with a named person to escalate to
  • A dedicated server, if you need one sized to your traffic
  • Update windows that suit you scheduled around your busy hours
  • Custom software and integrations web apps and tools built around how you work
  • A development team when you need one vetted US-based developers for bigger jobs
Get started

We agree on the terms with you first.

Add-ons for either plan

Common questions

What people ask us.

A small community fits Managed at $50 a month. Once many members are online at the same time, the server needs more room, and we'd size a custom plan to how active the community is.

Yes, though we'd quote it first. Profiles, groups and forums make a community a much bigger build than the site that comes with Managed + Website.

Public pages can come from a cache, but community pages are built fresh for each logged-in member, so they lean on the server and the database. We find the slow queries and plugins behind the feed and tune the server for that kind of load.

Yes. The move is free, and posts, members and uploads come across together. We test logins and posting on the new server, then switch at your quietest hour.
Clients

A few of the businesses we host.

A few of the businesses whose websites and apps we look after.

ANPC
Go Auto
Congruity 360
500+ sites supported
Cortex Building Intelligence
Public Counsel
Animal Flow
The Pharmacist Choice
10+ years building & managing sites
Boston Carpentry
City Construction
Speak Local
My Allergy Experts
RYCO Inc
The Mobile Locker Co.
Optiline Enterprises
Pivotal Talent Search
Sara Ray
PRO+GRIP
World Academy
Southern New Hampshire Vertigo and Balance Center
UserGuard

What customers say.

Reviews from Trustpilot

A person could not find a better company for their internet needs. Customer service is number 1. Whenever we have an issue Ryan addresses the problem immediately no matter the time or day.
Cindy S.
Hosterr actually has a soul Hosterr is one of the few tech companies that I use that doesn't feel like it's trying to squeeze every last dollar out of you. It works well, easy to switch and the services are fair value for my. A great fit for my marketing agency digital environment
Adam C.
Great customer service! I have multiple websites hosted on Hosterr. Setup was seamless and super easy, customer service has always been fantastic and quick to respond. I've had 100% uptime with no issues. Would recommend Hosterr to anyone looking for a reliable webhost.
Nathan T.
I use Hosterr for multiple websites. I recommend them to anyone who needs hosting! I have never had an issue with downtime and my sites are blazing fast. Also their customer service is unmatched, leagues better than GoDaddy.
Adam S.
Membership sites

Others we look after.

Membership sites

Hosting for communities and member portals.

Online courses

Course creators with lessons and video.

Associations

Member directories, renewals and events.

Tell us what you need.

Tell us what you're running and what's getting in the way. We'll write back the same day with a plan, and if Hosterr isn't the right fit, we'll say so.

Get started See what we do

Every message goes straight to Ryan.