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Associations

Websites for associations.

Members come to the site to renew and to register for events, and when either one breaks, the office takes the calls. We can take over the site you have or quote a new one, and we test renewals before each renewal season.

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What we look after

What an association website has to do.

Run renewals

Renewals run on MemberPress, Paid Memberships Pro or a hosted system such as Wild Apricot. We look after the plugin or the links and test renewal after every update.

Keep the directory current

A member directory is only useful when it matches the member list. We look after the directory plugin and keep it private to members if that's how you want it.

Register people for events

Conference registrations pile up in the last week before the deadline. We test the form ahead of time and check the server has room that week.

Keep member pages private

Member-only resources should need a login and stay out of search results. We check that both hold.

Send notices that arrive

Renewal reminders and event emails come from your domain. We set up its mail records so they reach members.

Outlast a change in staff

Association staff and boards turn over. We write the setup down and look after the site, so it doesn't depend on whoever built it.

What we often hear

What usually goes wrong.

  • Renewal reminders went to spam, and renewals were down before anyone figured out why.
  • The member directory still lists people who left two years ago.
  • Conference registration slowed down the week before the deadline, when everyone signs up.
  • Members-only documents turned up in a Google search.
A note from Ryan

Renewal season is when it counts

When renewal season is coming, I send a test reminder to myself and follow it through to the renewal checkout. If the reminder lands in spam or the checkout fails, renewals drop and the office spends weeks chasing members. I'd also search Google for a few of your members-only documents, since they turn up there more than people expect.

Ryan Lovett, founder of Hosterr
Ryan Lovett
Founder, Hosterr
Send me a message

Is renewal season coming up?

Tell us when renewal notices go out and we'll check the login, the renewal checkout and the emails members get.

Get started
Plans

How much do you want us to do?

Every plan comes with the same developer and a free migration. Managed is month to month, and Managed + Website has a 12-month minimum because the new website is part of it.

Managed

$50 /mo

per site

You already have a site and you update it yourself. We look after everything underneath it.

What we take care of
  • Plugin, theme and WordPress updates snapshot saved first
  • Server, PHP and database updates planned and tested by us
  • Backups twice a day verified and kept off-site for 30 days
  • Security and monitoring scanning with a firewall and alerts
  • Same-day replies from the developer who does the work
  • Regular email updates what we did, in plain English
  • Free migration we move it for you
Get started

Changes to the site itself are quoted first at our standard $95/hr.

A new website included

Managed + Website

$99 /mo

per site, built and hosted by us

We build you a new website, then host it and keep it current. After that, send the requests, like text changes or new pages, and they get made.

Everything in Managed, plus
  • A new website, built for you up to 10 pages, designed and built when you join
  • 1 hour of developer time a month worth $95 at our standard rate
  • Site problems fixed out of that time no quote to approve first
  • Checks after updates we test your forms and checkout
  • A monthly review a look at speed and security
  • First in line your email gets picked up first
  • A design refresh after two years your existing pages, made current
Get started

12-month minimum, then month to month. Unused time carries over one month. Extra hours are quoted first at $95/hr.

Custom SLA

Quote

after we look at your sites and the terms you need

For agencies, larger organizations, and custom web apps and software that need more development, resources and attention.

Everything in Managed, plus
  • Set up for agencies white-label, every client site on one bill
  • Response times in the contract agreed before anything gets signed
  • Uptime commitments in writing with a named person to escalate to
  • A dedicated server, if you need one sized to your traffic
  • Update windows that suit you scheduled around your busy hours
  • Custom software and integrations web apps and tools built around how you work
  • A development team when you need one vetted US-based developers for bigger jobs
Get started

We agree on the terms with you first.

Add-ons for either plan

Common questions

What people ask us.

A smaller association fits Managed at $50 a month. A large membership or a busy conference, with many members logged in at once, takes more server, and we'd size a custom plan to it.

We can, after a quote. Member accounts, renewals and a directory add up to more than the site in Managed + Website, so we'd go through what you need and price it, hourly at $95 or fixed.

Yes. Wild Apricot runs the membership side on its own servers, and many associations keep a WordPress site for the public pages and link to it. We look after the WordPress site and the links and widgets that point to Wild Apricot.

Yes. Member accounts and renewal history move with the database, and the move is free. We test logins and renewal on the new server first and schedule the switch away from renewal season.
Clients

A few of the businesses we host.

A few of the businesses whose websites and apps we look after.

ANPC
Go Auto
Congruity 360
500+ sites supported
Cortex Building Intelligence
Public Counsel
Animal Flow
The Pharmacist Choice
10+ years building & managing sites
Boston Carpentry
City Construction
Speak Local
My Allergy Experts
RYCO Inc
The Mobile Locker Co.
Optiline Enterprises
Pivotal Talent Search
Sara Ray
PRO+GRIP
World Academy
Southern New Hampshire Vertigo and Balance Center
UserGuard

What customers say.

Reviews from Trustpilot

A person could not find a better company for their internet needs. Customer service is number 1. Whenever we have an issue Ryan addresses the problem immediately no matter the time or day.
Cindy S.
Hosterr actually has a soul Hosterr is one of the few tech companies that I use that doesn't feel like it's trying to squeeze every last dollar out of you. It works well, easy to switch and the services are fair value for my. A great fit for my marketing agency digital environment
Adam C.
Great customer service! I have multiple websites hosted on Hosterr. Setup was seamless and super easy, customer service has always been fantastic and quick to respond. I've had 100% uptime with no issues. Would recommend Hosterr to anyone looking for a reliable webhost.
Nathan T.
I use Hosterr for multiple websites. I recommend them to anyone who needs hosting! I have never had an issue with downtime and my sites are blazing fast. Also their customer service is unmatched, leagues better than GoDaddy.
Adam S.
Membership sites

Others we look after.

Membership sites

Hosting for communities and member portals.

Online courses

Course creators with lessons and video.

Online communities

Forums and member communities.

Tell us what you need.

Tell us what you're running and what's getting in the way. We'll write back the same day with a plan, and if Hosterr isn't the right fit, we'll say so.

Get started See what we do

Every message goes straight to Ryan.