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Retail shops

Websites for retail shops.

Before someone drives across town for a gift, they check your site to see whether you carry it and whether you're open. If you sell online too, we look after the store and the order emails along with the rest of the site, whether it's one we built or one you already have.

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What we look after

What a retail shop website has to do.

Show what you carry

People want to know you stock it before they make the trip. We set up pages for your brands and departments, and on Managed + Website we add new arrivals when you send photos.

Sell online too

Some shops run a WooCommerce store on the site, and others link out to Square or Shopify. We look after whichever one you use, and with WooCommerce we test checkout after every update.

Send order emails that arrive

A pickup notice that lands in spam turns into a phone call. We set up your domain's mail records so order emails reach the customer.

Post holiday hours

December hours can change every week. Tell us and we put them up, with your address and parking on the visit page.

Load fast on a phone

Product photos are the heaviest part of a shop site. We resize them so a customer can scroll a whole department on a phone without waiting.

Keep the orders safe

Backups run twice a day and include every order, and the copies are kept off-site for 30 days.

What we often hear

What usually goes wrong.

  • Customers drive over for something the website says we have, and it sold out weeks ago.
  • Order confirmations go to spam, so people call to ask if their order went through.
  • A plugin update broke checkout over a holiday weekend, and we found out from a customer.
  • Holiday hours went up on Facebook but never made it onto the website.
A note from Ryan

Before they make the trip

When I look at a shop's site, I start with the holiday hours and the checkout. Hours get posted on Facebook and forgotten on the website, and a checkout can break from one plugin update and stay broken all weekend before a customer mentions it. Those are the two things I'd fix first and then watch.

Ryan Lovett, founder of Hosterr
Ryan Lovett
Founder, Hosterr
Send me a message

Do people know what you carry before they come in?

Send us the address and we'll look at how the shop comes across on a phone, from the hours to the checkout.

Get started
Plans

How much do you want us to do?

Every plan comes with the same developer and a free migration. Managed is month to month, and Managed + Website has a 12-month minimum because the new website is part of it.

Managed

$50 /mo

per site

You already have a site and you update it yourself. We look after everything underneath it.

What we take care of
  • Plugin, theme and WordPress updates snapshot saved first
  • Server, PHP and database updates planned and tested by us
  • Backups twice a day verified and kept off-site for 30 days
  • Security and monitoring scanning with a firewall and alerts
  • Same-day replies from the developer who does the work
  • Regular email updates what we did, in plain English
  • Free migration we move it for you
Get started

Changes to the site itself are quoted first at our standard $95/hr.

A new website included

Managed + Website

$99 /mo

per site, built and hosted by us

We build you a new website, then host it and keep it current. After that, send the requests, like text changes or new pages, and they get made.

Everything in Managed, plus
  • A new website, built for you up to 10 pages, designed and built when you join
  • 1 hour of developer time a month worth $95 at our standard rate
  • Site problems fixed out of that time no quote to approve first
  • Checks after updates we test your forms and checkout
  • A monthly review a look at speed and security
  • First in line your email gets picked up first
  • A design refresh after two years your existing pages, made current
Get started

12-month minimum, then month to month. Unused time carries over one month. Extra hours are quoted first at $95/hr.

Custom SLA

Quote

after we look at your sites and the terms you need

For agencies, larger organizations, and custom web apps and software that need more development, resources and attention.

Everything in Managed, plus
  • Set up for agencies white-label, every client site on one bill
  • Response times in the contract agreed before anything gets signed
  • Uptime commitments in writing with a named person to escalate to
  • A dedicated server, if you need one sized to your traffic
  • Update windows that suit you scheduled around your busy hours
  • Custom software and integrations web apps and tools built around how you work
  • A development team when you need one vetted US-based developers for bigger jobs
Get started

We agree on the terms with you first.

Add-ons for either plan

Common questions

What people ask us.

Yes, though a store is its own project and bigger than the new site that comes with Managed + Website, so we quote it before we start. That's either $95 an hour or a fixed price, and once it's live we look after it with the rest of the site.

Yes. The website stays on WordPress with us and links to your Square or Shopify store, or shows products from it where the platform allows. You keep managing stock where you do now.

It shouldn't. Product pages come from a cache, so they open fast when the shop is busy, and the cart and checkout are built fresh for each shopper. If your store does a lot of volume in December, we'd put it on a plan sized for that.

Yes. On Managed, at $50 a month, we move it for free and look after updates, backups and security, and you go on adding products yourself.
Clients

A few of the businesses we host.

A few of the businesses whose websites and apps we look after.

ANPC
Go Auto
Congruity 360
500+ sites supported
Cortex Building Intelligence
Public Counsel
Animal Flow
The Pharmacist Choice
10+ years building & managing sites
Boston Carpentry
City Construction
Speak Local
My Allergy Experts
RYCO Inc
The Mobile Locker Co.
Optiline Enterprises
Pivotal Talent Search
Sara Ray
PRO+GRIP
World Academy
Southern New Hampshire Vertigo and Balance Center
UserGuard

What customers say.

Reviews from Trustpilot

A person could not find a better company for their internet needs. Customer service is number 1. Whenever we have an issue Ryan addresses the problem immediately no matter the time or day.
Cindy S.
Hosterr actually has a soul Hosterr is one of the few tech companies that I use that doesn't feel like it's trying to squeeze every last dollar out of you. It works well, easy to switch and the services are fair value for my. A great fit for my marketing agency digital environment
Adam C.
Great customer service! I have multiple websites hosted on Hosterr. Setup was seamless and super easy, customer service has always been fantastic and quick to respond. I've had 100% uptime with no issues. Would recommend Hosterr to anyone looking for a reliable webhost.
Nathan T.
I use Hosterr for multiple websites. I recommend them to anyone who needs hosting! I have never had an issue with downtime and my sites are blazing fast. Also their customer service is unmatched, leagues better than GoDaddy.
Adam S.
Local businesses

Others we look after.

Local businesses

Hosting for local brands and single-location businesses.

Restaurants and cafes

Places where the menu and hours have to be right.

Breweries and wineries

Taprooms and tasting rooms with events.

Inns and B&Bs

Places that take bookings straight from the site.

Tell us what you need.

Tell us what you're running and what's getting in the way. We'll write back the same day with a plan, and if Hosterr isn't the right fit, we'll say so.

Get started See what we do

Every message goes straight to Ryan.