Notes on hosting and running a website.
Practical articles on hosting, speed, security and upkeep, written for business owners rather than developers.
9 articles in Reliability & security.
Does a Medical Practice Website Need HIPAA-Compliant Hosting?
It depends on whether protected health information passes through the site. How to keep patient data off a practice website, and what to check in forms, email, analytics and chat.
When Your Site Goes Down: What to Do in the First 20 Minutes
A non-technical checklist for the first twenty minutes: confirm the outage, work out which layer failed, write it down, change nothing, then report what you found.
What "99.9% Uptime" Means in Practice
The math behind uptime promises, what the number leaves out, and what to ask a host instead.
Staging: The Cheapest Insurance in Web Development
A private copy of your site where changes get tested before customers see them: what it catches and what it misses.
What Gets WordPress Sites Hacked
Most small-business WordPress sites are hacked by automated scanners, not people targeting them. The common causes, ranked, and the defenses that help.
Making Sure Your Email Lands: SPF, DKIM and DMARC Explained
What SPF, DKIM and DMARC do, and how to check whether your receipts, quotes and password resets are reaching the inbox.
Why Your Forms Stopped Sending (And How to Tell)
One of the most common failures nobody notices: the form submits, the notification email never arrives, and enquiries go missing for weeks.
What Website Maintenance Should Include
Clicking update is only part of it. A business site also needs backups, monitoring, cleanup and regular performance checks.
Backups, Monitoring and Recovery: Planning Before Something Breaks
Think about recovery before something breaks. Backups and monitoring make a website problem much easier to fix.