We host sites for a living.
These are the notes.
What we learn keeping business websites online — hosting, performance, security, and the small decisions that quietly matter. Written for the person who owns the site, not the person who built it.
Helpful reads for calmer operations.
When Your Site Goes Down: A Calm 20-Minute Playbook
A sequenced, non-technical playbook for the first twenty minutes: confirm, identify the layer, document, change nothing, then report the facts.
What a Business Website Actually Costs to Run
The hosting bill is the smallest line. Domain, licenses, email, maintenance hours, and occasional development work are where the money actually goes.
DNS, Explained Without the Jargon
A plain-English tour of the records that point your domain at the right places, and why changes feel riskier than they are.
Getting Your Store Ready for Peak Season
A calm, month-by-month checklist for getting a busy-season website ready before the orders start arriving.
What "99.9% Uptime" Actually Means
The plain math behind uptime promises, why the figure hides more than it reveals, and what to ask instead.
Staging: The Cheapest Insurance in Web Development
A private copy of your site where changes get tested before they touch customers — what it catches, and what it does not.
What Actually Gets WordPress Sites Hacked
Automated scanners, not attackers, take down most small-business WordPress sites. Here is the honest ranking of causes and defenses.
Email That Actually Lands: SPF, DKIM, and DMARC in Plain English
Three DNS records decide whether your receipts, quotes, and password resets reach the inbox or vanish into spam.
Why Your Forms Stopped Sending (And How to Tell)
The most common site failure nobody notices: submissions land, notification emails never do, and enquiries quietly disappear for weeks.